Cascade Innovations

YOU CAN RETURN MOST NEW, UNOPENED ITEMS WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND. WE'LL ALSO PAY THE RETURN SHIPPING COSTS IF THE RETURN IS A RESULT OF OUR ERROR (YOU RECEIVED AN INCORRECT, OR DEFECTIVE ITEM). IF YOU NEED TO RETURN AN ITEM, PLEASE CONTACT US BEFORE HAND WITH THE ORDER NUMBER AND DETAILS ABOUT THE PRODUCT YOU WOULD LIKE TO RETURN OR EXCHANGE. AS SOON AS WE RECEIVE THE REFUND ITEM, WE WILL LET YOU KNOW EITHER VIA EMAIL, PHONE, INSTAGRAM, OR FACEBOOK. FROM THERE, WE WILL EITHER REFUND YOU THE MONEY, OR SEND OUT THE ITEM YOU WOULD LIKE IN EXCHANGE. PLEASE NOTE, ANY ELECTRICAL ITEMS ARE NON-REFUNDABLE.

Shipping will be calculated at the time of checkout. Once the order is placed, please allow us 2-3 days to ship the order (unless our website states we are out of the shop, in which case please allow the time noted on our announcement.) If you place multiple orders, please contact us ASAP at 503-663-2887 to insure we combine the orders to save you money on shipping. Packages do not require signature confirmation. if you would like to add this to your order please call us at 503-663-2887 after your order is placed to be charged the additional fee.